Privacy Policy

Effective Date: October 30, 2025
Last Updated: October 30, 2025

1. Introduction and Scope

Welcome to Waggex, a cloud-based Human Resource Management System (HRMS) that provides payroll, attendance, employee management, recruitment, leave management, expense management, performance management, and workforce automation solutions.

Waggex is owned and operated by Digital Engineering Excellence Programming ("DEEP").

This Privacy Policy explains how Digital Engineering Excellence Programming, through its Waggex platform ("Waggex," "we," "our," or "us"), collects, uses, stores, processes, and protects your information when you access our website, mobile applications, software, or related services (collectively, the "Services").

By accessing or using the Services, you consent to the practices described in this Privacy Policy.

This Privacy Policy does not apply to third-party websites or services that are not owned or controlled by Digital Engineering Excellence Programming.

2. Information We Collect

To provide and improve our Services, we collect the following categories of information.

2.1.Information You Provide

Organization Information

  • Company Name
  • Organization Details
  • GST/PAN (where applicable)
  • Business Address
  • Billing Information
  • Administrator Details

Employee Information

Depending on the modules used by your organization, we may collect:

  • Employee Name
  • Employee ID
  • Email
  • Address
  • Mobile Number
  • Date of Birth
  • Address
  • Department
  • Designation
  • Salary Information
  • Attendance Records
  • Leave Information
  • Payroll Details
  • Bank Account Details
  • Tax Information
  • Employment Records

Customer Support Information

Information voluntarily shared when contacting our support team.

2.2. Information Collected Automatically

We automatically collect certain technical information, including:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System L
  • ogin History
  • Usage Statistics
  • Error Logs
  • Session Information
2.2. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Authenticate users
  • Maintain secure sessions
  • Remember preferences
  • Improve website performance
  • Analyze website usage
  • Enhance user experience

3. How We Use Your Information

We use your information to:

  • Provide HRMS Services
  • Process Payroll
  • Manage Attendance
  • Generate Payslips
  • Manage Leave
  • Manage Recruitment
  • Verify Attendance
  • Process Expenses
  • Generate Reports
  • Improve Product Performance
  • Provide Customer Support
  • Send Service Notifications
  • Prevent Fraud
  • Ensure Security
  • Comply with Legal Requirements

4.Sharing of Information

We do not sell your personal information.

Information may be shared only when necessary with:

Service Providers

Including cloud hosting providers, payment gateways, SMS providers, email providers, analytics providers, and infrastructure partners.

Government Authorities

When legally required under applicable laws.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of business assets.

Customer Organizations

Where employee information is managed by the employer using Waggex.

5. Data Security

We implement industry-standard security practices including:

  • Secure HTTPS Encryption
  • Data Encryption
  • Role-Based Access Control
  • Password Encryption
  • Firewall Protection
  • Secure Cloud Infrastructure
  • Backup & Disaster Recovery
  • Security Monitoring
  • Access Logging

Although we use commercially reasonable security measures, no online system can guarantee absolute security.

6. FaceLens Biometric Data

Waggex FaceLens is designed solely for employee attendance verification.

When enabled by an organization, FaceLens may capture facial information for identity verification during employee attendance.

Face data is never used for advertising, profiling, or public identification.

7.Face Data We Collect

Where enabled by your organization, FaceLens may collect:

  • Live Facial Image
  • Employee Profile Image
  • Facial Template
  • Attendance Verification Result
  • Date & Time
  • Device Information

We collect only the minimum biometric information required for attendance verification.

8. How Face Data Is Used

Face data is used only to:

  • Verify employee identity
  • Prevent proxy attendance
  • Authenticate attendance events
  • Improve attendance accuracy
  • Secure attendance records

Face data is never used for:

  • Marketing
  • Advertising
  • Facial Profiling
  • Public Identification
  • AI Model Training
  • Selling to Third Parties

9. Face Data Sharing

Face data is shared only when necessary with:

  • Customer Organization
  • Secure Cloud Infrastructure Providers
  • Authorized Waggex Systems

We never sell, rent, lease, or monetize biometric information.

10.Face Data Storage & Retention

Face data is stored using secure encryption and protected by strict access controls.

Generally:

  • Attendance images are retained only as long as operationally required.
  • Facial templates remain active while an employee is enrolled.
  • Face data is deleted when:
    • The employee is removed.
    • The organization requests deletion.
    • The account is closed.
    • Legal retention obligations expire.

11. User & Organization Controls

Organizations using FaceLens are responsible for obtaining any employee notices or consents required by applicable law.

Authorized administrators may:

  • Add employees
  • Remove employees
  • Delete biometric records
  • Request data deletion

12. Cookies

We use cookies for:

  • Authentication
  • Security
  • Performance
  • Analytics
  • User Preferences

Users may disable cookies through browser settings; however, certain features may not function properly.

13.Your Privacy Rights

Depending on applicable law, you may have the right to:

You have the right to:

  • Access your data
  • Correct inaccurate information
  • Delete your information
  • Restrict processing
  • Object to processing
  • Withdraw consent where applicable
  • Request a copy of your data

Requests can be submitted through our support team.

14.Data Retention

We retain information only for as long as necessary to:

  • Provide services
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements

Data is securely deleted once retention requirements expire.

15.Children's Privacy

Our Services are intended for businesses and individuals aged 18 years or older.

We do not knowingly collect personal information from children under 18.

16.Changes to this Privacy Policy

We may update this Privacy Policy periodically.

Material updates will be posted on our website along with the revised "Last Updated" date.

Continued use of the Services constitutes acceptance of the updated Privacy Policy.

17.Misuse Disclaimer

Waggex provides software tools for payroll processing, HR management, attendance management, and payslip generation.

Users are solely responsible for the accuracy and legality of the information entered into the platform.

Creating fake payslips, misrepresenting employee information, impersonating organizations, or engaging in fraudulent activities using Waggex is strictly prohibited.

Digital Engineering Excellence Programming acts solely as the software provider and shall not be liable for unlawful use of the platform by its users.

18.Brand Ownership

Waggex is a registered trademark and software platform owned and operated by Digital Engineering Excellence Programming.

All references to "Waggex" in this Privacy Policy refer to the software products and services provided by Digital Engineering Excellence Programming.

19. Contact Us

If you have any questions regarding these Terms, please contact us:

Digital Engineering Excellence Programming (DEEP)

Operating Brand: Waggex

Address: Phase 8-B, Industrial Area, Sector 74, Sahibzada Ajit Singh Nagar, Punjab – 140307, India

Email: support@waggex.com

Website: https://www.waggex.com